Craig Young
Mysterious internet outages
We reported yesterday that Woodville residents are being plagued with random, undiagnosable disconnections when they use the internet, no matter what provider they use. Audio
iPhone X launch
Apple has launched it's tenth iPhone.Craig Young of the Telecommunications Users Association on the hype and also the telecomm's industry being the most complained about. Audio
Sky TV and Vodafone drop merger appeal
Sky Television and Vodafone have dropped their plan to merge, but say they'll find new ways to work together. Audio
Vodafone and Sky lodges full appeal against merger rejection
Sky TV and Vodafone are going to court in a bid to overturn the Commerce Commission's refusal to let the two companies merge. But not everyone's happy that the proposal might be back on the table. We… Audio
Next generation of landline calls around the corner
Spark is ditching the technology that's underpinned phone calls for 140 years for an internet-based phone system. The Telecommunications Users Association's Craig Young says the new system won't be as… Audio
More on the Yahoo-xtra transition
Craig Young of the Telecommunications Users Association with more insights on the Yahoo-xtra email saga. Audio
Spark's ongoing email saga
Craig Young of the Telecommunications Users Association talks about the email issues still hampering xtra customers. Audio
Telco review looks at partial deregulation of copper network
The telecommunications industry is warning there are risks in loosening price controls for the old copper network when fibre networks are up and running in the same region. Audio
Kaikoura quake - mass text warning for tsunamis
Craig Young of TUANZ discusses the practicalities of text warnings for tsunamis. Audio
Telecommunications options paper misses mark for consumers
The government's review of the Telecommunications Act is attracting a lot of positive feedback from industry players, but end users are less enthusiastic. Audio
Telco industry positive on planned regulatory changes
The Government is planning changes for regulating the telecommunications sector from 2020. Audio
Email hacking
Craig Young of TUANZ sheds some light on email hacking and how to protect yours. Audio
The decline of the landline
The home phone is on the decline. We talk to the CEO of the Telecommunications Users Association Craig Young about any possible problems if the landline totally disappears. Audio
TUANZ says telco review will have an impact on everyone
The Government is seeking feedback on when the copper wire phone and broadband network should be phased out from 2020, as more and more households and firms shift to ultra-fast broadband. Audio
Commerce Commission to release updated decision
Will the Commerce Commission answer the calls of more than 50,000 New Zealanders to reduce internet costs? Audio
Why did a Government agency stop battery backups?
Why did a Government agency stop battery backups - essential in power outages - being offered on ultra fast broadband contracts? Audio
Government proposes to make it easier for UFB roll-out
The telecommunications industry is welcoming a government push to speed up the installation of ultra-fast broadband. Audio
Commerce Commission sees emerging risk in telco demand
The Commerce Commission has warned that the battle among telecommunications firms to attract users may lift consumers' expectations to unrealistic levels. Audio
The pitfalls of fibre optic cabling in a power outage
Following up our story last Friday on new housing developments and apartments only being wired with fibre optic cabling, which makes it impossible to have a traditional phone line. The issue has also… Audio
Broadband forced on residents
Residents of a new block of Wellington Council flats just want a phone line. But they are having to pay for ultra fast broadband as well. Can anything be done so these elderly people don't have to pay… Audio
