Expert Feature: How do you deal with workplace conflicts?

We all know the saying, you can't choose your family, but you can choose your friends. Well workplaces are much the same, you can choose your job but you can't choose who you work with. Which can mean conflicts can arise. But how do you deal with those conflicts in a positive way? Our expert today is here to help answer that question and more. Lisa Oakley has more than 20 years' experience in human resources and HSE [Health, Safety and Environment], and she's the founder and lead consultants at People Associates.