Susan Taylor

Reports of a recent spate of complaints from people who've been added as a guarantor for a loan without their knowledge. Audio

Financial mentors are worried more people will spiral into debt now that regulations requiring affordability checks for loans have been scrapped. Audio

The "Bank of Mum and Dad" is now estimated to be the fifth-largest lender to Kiwi home buyers, but often a lack of clarity on whether money has been loaned or gifted causes conflict down the track… Audio

More and more people are applying to release their KiwiSaver funds as the cost of living and the aftermath of extreme weather events hit hard.

In March, 3000 people withdrew funds - almost double the… Video, Audio

There's been a recent spike in people wanting to access their KiwiSaver early on the grounds of serious illness. Some people who aren't expected to live to retirement age aren't eligible to withdraw… Audio

Plenty of Kiwis are still being taken in by online scams.

Financial Services Complaints, a free financial service, says consumers need to be as vigilant as ever when it comes to fraud, following what… Audio

A nationwide budgeting service wants online payday lenders shuttered during the country's lockdown period amid concern people desperate for money will turn to loan sharks. An interest rate cap on… Audio

Complaints against finance lenders have risen more than a third since a new legislative crackdown was introduced in 2015. Audio